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Just have a quick read of our terms and conditions first. This service only works in the UK, sorry!
By providing your number you agree to us texting you once a month reminding you to check your boobs. Receiving our texts is free. You can stop the service at any time by texting STOP to 70300 (Standard network rates apply, 10p plus VAT but free for Vodafone users) or by emailing us at [email protected] with your name and mobile telephone number.
We can’t guarantee what time your text will arrive. But we do hope it’s a convenient time ie. whilst standing at the bus stop. Standard network rates apply for your initial sign up text and any further texts YOU SEND US. However, it doesn’t cost you a penny to receive our reminders.
To unsubscribe (not that you’d want to) just text “STOP” to 70300. The STOP text is free to send for all Vodafone users. It costs your standard network rate (typically 10p +VAT) on Orange, T-Mobile, Three, O2 and other popular networks. Alternatively pop us an email to [email protected] with your name and mobile telephone number.
This is purely a reminder service and we accept no responsibility for any text messages not related to this service. Any queries need to be emailed to [email protected].
We will keep your details safe and secure and will not pass them on to any third parties.
Does CoppaFeel! run the SMS reminder service?
We use a text service provider called RSM 2000 Ltd and they specialise in text services for the charity sector. As a company, they are authorised and regulated by the Financial Conduct Authority, and they also process Direct Debits and on-line card payment transactions, so their systems are run to the highest security standards.
RSM 2000 Ltd use two ‘aggregators’ to connect to the mobile networks. Both are based in the UK and are also used by reputable organisations like the BBC.
Be assured, CoppaFeel! would never sell your number to anyone else.
I am having issues signing up through the website, why is that?
Problems are rare, but sometimes the website may not be able to reach the computers running the SMS service. It’s usually worth waiting for a few minutes and trying again, but if the problem persists, please let us know and we’ll check it out with our providers.
I have received multiple messages in one month, why is that?
When RSM (the company who runs the service on our behalf) send a message it always starts out as one message. However, messages are sent along a chain of different computers and devices. Sometimes a message may be sent by one device to another, but the sending device doesn’t receive an acknowledgement that the message arrived OK. To make sure, it sends the message again. If the first message did actually get through, then you might end up receiving multiple copies of a message.
If you constantly receive more than one message from us, it could be because you have subscribed twice. You cannot subscribe twice if you use the same keyword, but if you subscribe via the website and by text, or by texting BOOBS to 70300 and then also texting another word, for example BOOBETTES, then you can be subscribed more than once.
Every now and then we’ll check for multiple subscriptions to the same service and have a tidy up, but if it’s causing a problem in the meantime, please let us know.
I haven’t received a message for a month or longer, have I been unsubscribed?
Our system stops sending subscriptions if your network tells us you are no longer an active subscriber for 3 continuous months. For example, if you lost your phone for a long period and the battery ran out, if you subsequently found it, it would probably no longer be subscribed.
I am not receiving my message on the first of the month, why is that?
You should receive a welcome message almost straight away. You will then receive your first reminder on 1st day of the subsequent month. If you are receiving messages on other dates then please get in touch.
I am having issues with the SMS service, who do I contact?
You can contact CoppaFeel! at [email protected] who will pass your enquiry onto RSM.
I don’t want to receive messages any more, how do I unsubscribe?
You can text STOP to either 70300 or 70500 (either will work). Alternatively, Email CoppaFeel! on [email protected] to request to be removed.
Can I change the time that I receive my message?
We try to send our welcome messages straight away, and the monthly message between 6pm and 9pm on 1st of every month.
Will I get charged for receiving the message if I am travelling abroad?
The messages we send to you for our text reminder service are all plain text messages similar to ones your friends might send to you and would normally cost you nothing to receive. If you are travelling in Europe, your provider should not charge you any more than you would be charged at home. However, outside Europe, roaming charges may apply to receive texts as well as sending and you would need to check your network’s roaming rate for the country you visiting.
Will CoppaFeel! call me on the number that I have subscribed with?
No we would not. We also don’t keep any of your details on our database if you are subscribed purely to the text service.